Image upload preview widget: Getting error on upload

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jumpfox-invites
Asked on May 30, 2017 at 04:49 AM

Hello,

I use the 'Image Upload Preview' widget for all of my forms, but unfortunately, it is not allowing my customers to upload images.

The following error message appears on upload:

'There was an error uploading, try to re-upload it!'

Could you please investigate this as a matter or urgency, as this is causing undue disruption to my business and customers.

Please note that this is not due to some problem with a condition, or because I've run out of upload space. I believe this a problem that support needs to fix.

See attached screenshot showing error.
Nik_C
Answered on May 30, 2017 at 05:43 AM

We'are aware of this issue and our backend team is working on it as we speak. We'll inform you once the issue is resolved.

Thank you for reporting it!
Rose

Jotform Developer

Answered on May 30, 2017 at 06:29 AM

We are again sorry for this inconvenience caused to you.

The issue should be fixed now. I checked it on my side, everything works as expected now.

If you encounter any problem, please do not hesitate to contact us.