- jumpfox-invitesAsked on May 30, 2017 at 04:51 AM
I use the 'Image Upload Preview' widget for all of my forms, but unfortunately, it is not allowing my customers to upload images.
The following error message appears on upload:
'There was an error uploading, try to re-upload it!'
Could you please investigate this as a matter or urgency, as this is causing undue disruption to my business and customers.
Please note that this is not due to some problem with a condition, or because I've run out of upload space. I believe this a problem that support needs to fix.
See attached screenshot showing error.
- JotForm SupportliyamAnswered on May 30, 2017 at 05:53 AM
I tested your form and I was able to replicate the problem
And so I have escalated this issue to our development team. We'll get back to you once we have updates.
- JotForm SupportRoseAnswered on May 30, 2017 at 06:00 AM
Your question was duplicated. There is a ticket opened already for the same issue. Please follow this thread to see the situation of the ticket.
If you have questions, please feel free to open new thread.