Image upload preview widget: The field returns an error when uploading an image

  • Profile Image
    jumpfox-invites
    Asked on May 30, 2017 at 04:51 AM

    Hello,

    I use the 'Image Upload Preview' widget for all of my forms, but unfortunately, it is not allowing my customers to upload images.

    The following error message appears on upload: 

    'There was an error uploading, try to re-upload it!'

    Could you please investigate this as a matter or urgency, as this is causing undue disruption to my business and customers.

    Please note that this is not due to some problem with a condition, or because I've run out of upload space. I believe this a problem that support needs to fix.

    See attached screenshot showing error.

  • Profile Image
    liyam
    Answered on May 30, 2017 at 05:53 AM

    Hello, 

    I tested your form and I was able to replicate the problem

    And so I have escalated this issue to our development team. We'll get back to you once we have updates.

    Thanks.

  • Profile Image
    Rose
    Answered on May 30, 2017 at 06:00 AM

    Your question was duplicated. There is a ticket opened already for the same issue. Please follow this thread to see the situation of the ticket.

    If you have questions, please feel free to open new thread.