I have set up a simple calculation widget, but the scoring is coming out as thousands rather than one digit numbers when being added up.

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    Asked on May 30, 2017 at 05:58 AM

    I set up my form and have checked it against examples given in support responses, but I'm still not able ot fix the issue.

    When I preview the from the scoring for the first question is 10000000, 20000000, 30000000 instead of 1,2,3, the second has one less zero, third one less than this, until the 8th question is correct at 1,2,3. I can't find why this would be happening?






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    Answered on May 30, 2017 at 07:26 AM

    Hello Lara,

    I checked your Calculation Widget's settings but I did not find any formula in it, just an appending of fields, so the values are just sitting next to each other.

    If you can provide us information on the formula that you have on your form, we might be able to assist you on how it shall calculate.


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    Answered on May 30, 2017 at 09:34 AM

    Oh sorry, I forgot to put the formula back in after playing around with it, I just want to add up the scores of Q1-Q8 to get an overall 'Suitability Score' 






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    Answered on May 30, 2017 at 11:00 AM

    Dear Lara,

    As far as I checked, you have already added the fields in the form calculation widget as seen below:

    It is working well, currently.

    Besides, I would like to suggest you using "Single Selection Fields" instead of "Multiple Selection Fields" for YES/NO type questions. Because I am sure that you do not want to allow your users select both of the options in this kind of questions as seen below:


    I hope this helps.

    If you need further assistance, please let us know.

    Thank you for contacting us.