Account overlimit despite having zero submissions

  • andreabudon79
    Asked on May 30, 2017 at 6:26 AM

    Hello,

     

    I have zero submissions but I have an error message saying I have gone over the quota.?

    Page URL: https://form.jotformeu.com/62223724009347
  • AIDAN
    Replied on May 30, 2017 at 7:27 AM

    I have addressed your issue. Your account is in a good standing and you do not need to perform any further actions.

    If you need further assistance please let us know. We will be happy to help. Thank you.