What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Embedded form not visible for some user

    Asked by fabsob on May 30, 2017 at 06:47 AM

    Hi,

    We have embeded jotform on Wordpress. The forms are visible for most visitors, but we experience that a few visitors don´t see the form (The page loads, but not the form)

    Are there any settings we should check?

    Page URL:
    www.ok-minilager.no

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    JotForm Support

    Answered by Mike on May 30, 2017 at 08:00 AM

    I have checked the contact and reservation pages, but I was not able to reproduce any issues with embedded forms.

    What you can try is to embed the forms using their iFrame codes.

    Getting the form iFrame code

    The iFrames might be more stable in some situations.

    If you need any further assistance, please let us know.