Embedded form not visible for some user

  • fabsob
    Asked on May 30, 2017 at 6:47 AM

    Hi,

    We have embeded jotform on Wordpress. The forms are visible for most visitors, but we experience that a few visitors don´t see the form (The page loads, but not the form)

    Are there any settings we should check?

  • Mike
    Replied on May 30, 2017 at 8:00 AM

    I have checked the contact and reservation pages, but I was not able to reproduce any issues with embedded forms.

    What you can try is to embed the forms using their iFrame codes.

    Getting the form iFrame code

    The iFrames might be more stable in some situations.

    If you need any further assistance, please let us know.