What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm getting forms not found when I try to preview my form

    Asked by rmandini on May 30, 2017 at 07:58 AM

    I'm trying to preview the form I've created and says forms not found and in enable..thnaks

    Page URL:
    https://form.jotform.us/71478070184155

    Screenshot
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    JotForm Support

    Answered by AIDAN on May 30, 2017 at 08:27 AM

    Upon inspection I found that your account got autosuspended because your form is collecting usernames and passwords, in violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you accept our terms of use, and grant us permission to remove the offending fields/form, we may consider re-activating your account.

     

    If you need further assistance please let us know. We will be happy to help. Thank you.