What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My embedded form got disabled

    Asked by akpflow on May 30, 2017 at 08:10 AM

    Good day sir,

    I made a payment for the bronze package ($19/ monthly). After a day, I got a mail for payment refund that I didn't apply for. And I noticed the form was disabled . 





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    JotForm Support

    Answered by AIDAN on May 30, 2017 at 08:31 AM

    Upon inspection I found that your account got suspended because your Stripe charge was deemed suspicious.

    I hope this helps. If you need further assistance please let us know. Thank you.