What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can someone please look into the conditions on my form?

    Asked by pacyber on May 30, 2017 at 08:17 AM

    Users are still receiving the wrong message on my form:



    When they select the option to pay with credit card, they receive the message for the "Pay with check or money order" option.  If someone could call or email me...I would greatly appreciate it.


    724.888.7753 or 



    This is the third time i have contacted support-if there was a response it may have been in my spam or blocked by our firewall.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on May 30, 2017 at 09:13 AM

    The conditional logic seems to be working now, so I think you've figured it out already. Let us know if you still need additional assistance with it.