What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not all fields are showing up in the form email

    Asked by lcolten on May 30, 2017 at 09:07 AM

    When an application is filled out the name is not showing on the form r-mailed to me. I checked to make sure it is showing on the form in jot Form and it is. Although it is blank on my copy

    Page URL:
    https://form.jotform.co/50625516280855

  • Profile Image
    JotForm Support

    Answered by Welvin on May 30, 2017 at 09:55 AM

    I would suggest re-creating your form email template. Just delete the existing template and create a new one.

    To delete https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.

    To Create https://www.jotform.com/help/25-Setting-Up-Email-Notifications

  • Profile Image
    JotForm Support

    Answered by Welvin on May 30, 2017 at 12:48 PM

    It's not the form that you need to re-create, it's the notification email. Please check the guides that I've shared.