My account is still locked out

  • jello2545
    Asked on May 30, 2017 at 9:08 AM

    Hi there,

    My account is still locked because of the "autosuspended" but i don't get what would have cause that. Just created my second form before the account was locked. The form was a "login" i made so i could use to log users to my webpage. Is this why i was locked out of my account ?

     

    Thanks

  • Welvin Support Team Lead
    Replied on May 30, 2017 at 10:04 AM

    Yes, the login form is causing the auto suspension. I see that you have already deleted the form so I have reactivated your account. If you still have it in your trash folder, please purge it from there. 

  • R Bogart
    Replied on May 30, 2017 at 10:39 AM

    Is the system down? I have not been able to login this morning and it looks as though the CSS is not being read. Also, we're seeing that some fields are not displaying on our forms. Please advise.

     

  • BJoanna
    Replied on May 30, 2017 at 12:27 PM

    @R Bogart

    I saw that you reported your issue on another threa, https://www.jotform.com/answers/1158018

    We we reply to you on your other thread.