I keep getting a message saying I have reached my Silver limit

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    yaelhurwitz
    Asked on May 30, 2017 at 12:26 PM

    Hi, I keep getting a message saying I have reach my silver limit and to delete forms to create new ones.

    I have deleted many forms from my account and purged the trash and have refreshed to try and create a new form and I am still getting the same error message to purchase a larger package.

    Any advice on what I might be doing wrong?

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    AIDAN
    Answered on May 30, 2017 at 01:36 PM

    I have checked your account and I was able to click on "Create Form" and get the options without any problem. Please try again and get back to us if the issue persists, with a screenshot ideally. Thank you in advance.