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barbkarelAsked on May 30, 2017 at 2:42 PM
Hi,
I contacted you previously about a problem with a form from the same person submitting multiple times which caused a flood of forms to my inbox. You explained about the unique submission and I corrected that.
My account is showing that I'm still out of space but we are now in a new month and someone from jotform supposedly re-set my account.
Can you check on this and re-set my account so I may continue to use it?
Thank you,
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MikeReplied on May 30, 2017 at 4:40 PM
Thank you for contacting us.
Your account seems to be fine. The current monthly submissions usage is 71 out of 100.
The system will automatically reset the submissions counter to 0 on June 1st.
If you need any further assistance, please let us know.