What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am having the same problem

    Asked by goodfeetmilw on May 30, 2017 at 02:54 PM
    I am having the same problem!!!!!
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    JotForm Support

    Answered by Nik_C on May 30, 2017 at 02:58 PM

    We're sorry for the inconvenience.

    Could you please try accessing your forms from another Browser or if you're in Chrome please try to open the Incognito mode.

    If the issue still persists please let us know.

    Thank you!

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    Answered by Tracey Taylor on May 30, 2017 at 03:00 PM

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    Answered by goodfeetmilw on May 30, 2017 at 03:01 PM

    Same in Chrome Incognito and IE



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    JotForm Support

    Answered by Jan on May 30, 2017 at 05:23 PM

    Thank you for providing a screenshot. Please try clearing your browser cache.

    If it is still the same, please try to restart your computer and your internet connection. Also, please check the browser console for any errors. Please click the link below to open a guide on how to access the console:

    Google Chrome
    Mozilla Firefox

    If there are any errors, please take as screenshot so that we can further investigate.

    Thank you for your cooperation.