What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I unable to create a new form?

    Asked by Ramond  on May 30, 2017 at 04:30 PM

    Your site is not working correctly and I can't create any new forms.

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    JotForm Support

    Answered by Kevin_G on May 30, 2017 at 07:12 PM

    I have checked your account "webmaven" and it seems to be working fine, you're currently under the max number of active forms you can have active on your account. 

    Are you receiving any error when trying to create a new form? 

    Could you please share a screenshot about it? 

    This guide will help you uploading your image: How-to-add-screenshots-images-to-questions-in-support-forum

    We will wait for your response.