What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Delay at receiving notification e-mails

    Asked by REAS on May 30, 2017 at 07:29 PM

    I'm really worried about the Jotoform service. the submission was made yesterday and I received the notification only tonight. This is difficult because I can not attract my clients quickly. I would like to wish this to be resolved.

  • Profile Image
    JotForm Support

    Answered by Mike on May 30, 2017 at 09:35 PM

    This is not something common, the JotForm email messages should be generally emailed without a delay.

    Could you please provide us with the full message headers of the delayed email?