What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm trying to preview a form I created

    Asked by creditdisputepros on May 30, 2017 at 11:09 PM

    Hi,  I'm trying to preview a form I created, however it states that my form is not enabled, however it says that my form is ready to be viewed.  Can anyone help?  

     

    https://form.jotform.us/71437115984158

    Page URL:
    https://form.jotform.us/71437115984158

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    JotForm Support

    Answered by BJoanna on May 31, 2017 at 01:34 AM

    I have checked and your account is autosuspended by our phishing system. Because of that your form is disabled. Your Primary EX Line Order Form has username and password fields and it is against our Terms of Use to collect login credentials. 

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    I have deleted mentioned fields from you form and I have activated your account. 

    Please do not create similar forms. 

    Hope this will help. Let us know if you need further assistance.