I would like to downgrade to free, but keep my saved templates

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    ExcelAccounts
    Asked on May 31, 2017 at 02:25 AM

    Hello

     

    I would like to downgrade my subscription back to the free plan, but keep my currently saved forms (there are only 5).  I was just worried, as when I went to downgrade, it looked like it was going to cancel me altogether.

     

    Thanks,

     

    Kelly

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    John_Benson
    Answered on May 31, 2017 at 03:15 AM

    You can safely downgrade back to free account and keep the forms as long as it is not higher than 5 forms. To downgrade your account back to free account, please follow this guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    Hope that helps. If you have questions, please contact us again. Thank you.