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    Captcha isn't functioning on the form

    Asked by ravirambujoo on May 31, 2017 at 03:28 AM

    Hi your google recaptcha widget was not functioning. I have to remove it from my form inorder for my client to submit. Can you please verify at your end. I am now putting my form at risk for any unwanted submittion from robot. I had to put that function, as i got a few unwanted sudmission.





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    JotForm Support

    Answered by candy on May 31, 2017 at 03:52 AM

    Dear Ravi,

    We're sorry for the inconvenience you have.

    First of all, the screenshot you have attached to the thread doesn't include the Google reCaptcha widget. The Google reCaptcha is the following below:

    You can find the Google Re-Captcha at the following link: https://widgets.jotform.com/widget/google_recaptcha 

    The screenshot you have attached to the form, has the default captcha and it is working well on my end as seen below:

    I do not see any issue with it. Could you please test again?

    Besides, if you want to avoid unwanted submissions, you can use a drawing captcha as an alternative. Here's the link: https://widgets.jotform.com/widget/drawing_captcha. 

    I hope this helps.

    Thank you for contacting us.