Captcha isn't functioning on the form

  • ravirambujoo
    Asked on May 31, 2017 at 3:28 AM

    Hi your google recaptcha widget was not functioning. I have to remove it from my form inorder for my client to submit. Can you please verify at your end. I am now putting my form at risk for any unwanted submittion from robot. I had to put that function, as i got a few unwanted sudmission.

     

    Regards

     

    Ravi.

    Jotform Thread 1158941 Screenshot
  • candy
    Replied on May 31, 2017 at 3:52 AM

    Dear Ravi,

    We're sorry for the inconvenience you have.

    First of all, the screenshot you have attached to the thread doesn't include the Google reCaptcha widget. The Google reCaptcha is the following below:

    Captcha isnt functioning on the form Image 1 Screenshot 30

    You can find the Google Re-Captcha at the following link: https://widgets.jotform.com/widget/google_recaptcha 

    The screenshot you have attached to the form, has the default captcha and it is working well on my end as seen below:

    Captcha isnt functioning on the form Image 2 Screenshot 41

    I do not see any issue with it. Could you please test again?

    Besides, if you want to avoid unwanted submissions, you can use a drawing captcha as an alternative. Here's the link: https://widgets.jotform.com/widget/drawing_captcha. 

    I hope this helps.

    Thank you for contacting us.