What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I was slammed over 100 messages and they keep coming

    Asked by Smart_Fitness on May 31, 2017 at 07:05 AM

    How do I remove duplicate messages and block future messages? Help!

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    JotForm Support

    Answered by amy on May 31, 2017 at 07:36 AM

    Hi,

    Our apologies for any inconvenience. You can add a reCAPTCHA field to your form. We have four options to prevent SPAM submissions.

    First one of these options is our CAPTCHA field which is located under the basic form elements. Please check our user guide: How to Add a Captcha Field

    The second one is Google ReCAPTCHA widget.

    The third one is Drawing CAPTCHA widget.

    And as the last one is Unique Submissions on a Form. You can also add more striction to your form by Unique Submissions feature.

    I hope one of these four alternatives meets your needs. If your problem persists, please feel free to ask. 

    Thank you for writing to us.

    Kindest Regards.

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    Answered by Smart_Fitness on May 31, 2017 at 08:43 AM
    Thank you. In the meantime, can I delete or remove them?
    Debra Williams, Sole Proprietor
    SMART Fitness Personal Training & Exercise Studio
    www.SmartFitnessStudio.com
    (215) 878-0100 (landline)
    (267) 713-9403 (business cell/text)
    ...
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    JotForm Support

    Answered by david on May 31, 2017 at 11:15 AM

    Yes, you can delete submissions at any time.  The following thread has some great information on how to delete submissions while keeping the form intact:

    https://www.jotform.com/answers/494860-How-To-Delete-Submissions-and-Keep-the-Form