- keri5374Asked on May 31, 2017 at 07:30 AM
Hi... I can't figure out how to have my Squirrel Class form be sent to my firstname.lastname@example.org address instead of email@example.com address. How do I change this please? Everything is dumping into the staffing address and I don't want it to go there. It needs to go to firstname.lastname@example.org.
- JotForm SupportliyamAnswered on May 31, 2017 at 08:54 AM
I checked your email activity history and found one instance where the email alert has been sent to email@example.com. It seems that you have managed to figure out what to change on your email alert settings. Can you check your inbox or your spam folder for chances that your email alert could have landed there?
If the email is in your spam folder, I would suggest creating filters on your gmail account in order to force it to land or show in your inbox. You can check this guide for more information: https://www.jotform.com/help/404-How-to-prevent-emails-landing-in-spam-folder-in-your-Gmail-account
IF you have questions or if you need assistance, please let us know.