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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    someone spammed my "Colorado Pro/Am Contact Us"

    Asked by micahp20 on May 31, 2017 at 08:17 AM

    I woke up this morning and someone spammed my contact us form which knocked our per month quota over limited.

     

    The form is called "Colorado Pro/Am Contact Us" I just edited and added the form with a captcha. Could you please review this spam and reset our quota since we got spammed?

     

    https://form.jotform.com/33006060973953

    Page URL:
    https://form.jotform.com/33006060973953

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    JotForm Support

    Answered by Sven on May 31, 2017 at 11:10 AM

    Hi, 

    I checked your form and I can confirm that it has been spammed, I would suggest deleting those spam submissions first before we can reset your quota. 

    Also, you can make use of our unique submissions feature, which will prevent duplicate submissions on your form:

    How-to-Set-Unique-Submissions-on-a-Form

     

    Let us know when you've deleted those submissions so we can reset your quota.

     

    Thank you!

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    Answered by micahp20 on May 31, 2017 at 05:43 PM
    Ok deleted all the submissions like instructed. What's the next step?
    Sent from my iPhone
    ...
  • Profile Image
    JotForm Support

    Answered by Sven on May 31, 2017 at 05:54 PM

    Hi, 

    I have re-calculated your submissions and your account should be all set now, you might need to log out and login back again for it to take effect. 

    Let us know if you need any further help.

     

    Thank you!

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    Answered by micahp20 on May 31, 2017 at 06:43 PM
    Thank you.
    Sent from my iPhone
    ...