someone spammed my "Colorado Pro/Am Contact Us"

  • micahp20
    Asked on May 31, 2017 at 8:17 AM

    I woke up this morning and someone spammed my contact us form which knocked our per month quota over limited.

     

    The form is called "Colorado Pro/Am Contact Us" I just edited and added the form with a captcha. Could you please review this spam and reset our quota since we got spammed?

     

    https://form.jotform.com/33006060973953

  • Sven
    Replied on May 31, 2017 at 11:10 AM

    Hi, 

    I checked your form and I can confirm that it has been spammed, I would suggest deleting those spam submissions first before we can reset your quota. 

    Also, you can make use of our unique submissions feature, which will prevent duplicate submissions on your form:

    How-to-Set-Unique-Submissions-on-a-Form

     

    Let us know when you've deleted those submissions so we can reset your quota.

     

    Thank you!

  • micahp20
    Replied on May 31, 2017 at 5:43 PM
    Ok deleted all the submissions like instructed. What's the next step?
    Sent from my iPhone
    ...
  • Sven
    Replied on May 31, 2017 at 5:54 PM

    Hi, 

    I have re-calculated your submissions and your account should be all set now, you might need to log out and login back again for it to take effect. 

    Let us know if you need any further help.

     

    Thank you!

  • micahp20
    Replied on May 31, 2017 at 6:43 PM
    Thank you.
    Sent from my iPhone
    ...