What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will a refund be given if a membership is canceled at mid point?

    Asked by MSAR on May 31, 2017 at 09:03 AM

    will a refund be given if a membership is canceled at mid point?

    Page URL:
    https://www.jotform.com/answers/answer.php?

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    JotForm Support

    Answered by AIDAN on May 31, 2017 at 11:30 AM

    Yes, we can issue a prorated refund if the membership is canceled while the upgrade has still a period left.

    I hope this helps. If you need further assistance please let us know. Thank you.

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    JotForm Support

    Answered by AIDAN on May 31, 2017 at 11:32 AM

    I forgot to mention that if you would like to cancel your subscription and benefit from a prorated refund, we can do that for you. Thank you.