What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Spammed form

    Asked by Jame Dieter on May 31, 2017 at 09:04 AM

    I opened by email this morning and noticed that I received over a 100 form requests from the same person last night.  Is there a way to stop this?  I am over my limit before I could get 1 legitimate request.  I'm so bummed about this.  What can be done?  Thanks for any help on this.

    Page URL:
    http://www.techplusmn.com/request_form.html

  • Profile Image

    Answered by Sven on May 31, 2017 at 11:36 AM

    Hi, 

    I have checked your account and I can see the spam submissions. We can reset your submission counter for you, but I suggest deleting the spammed submissions first before we can reset the submission counter. 

    To stop your form from being spammed, you can add a captcha before the submit button, you can find that in our form elements in the form builder.

    You can also enable the unique submissions feature, which will prevent any duplicate submissions based on how you set it. Here's how to set unique submissions:

    How-to-Set-Unique-Submissions-on-a-Form

     

    Thank you!