I need to speak with someone over the phone about my problem.

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    Kyle Shapiro 
    Asked on May 31, 2017 at 09:54 AM

    I have a concern regarding my submission limit and a single user submitting too many times.  Might be a wrong submission.

    Please give me a call to support me.


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    Answered on May 31, 2017 at 11:45 AM


    Unfortunately we do not offer phone support, our primary point of contact is this forum,  it is 24/7 attended, hence the average response time is significantly shorter. You may also contact us for support by email at support@jotform.com.

    In order to prevent multiple submissions from a single user, please include a captcha field to your form, or set unique submissions here you are the guidelines: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form.

    I hope this information helps.