What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to update my billing credit card

    Asked by breadrosesfund on May 31, 2017 at 10:45 AM


    My credit card was just renewed and I wanted to update my info w/ JotForm, but I don't see where I can do that.

    Please help!


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    JotForm Support

    Answered by AIDAN on May 31, 2017 at 12:36 PM

    In order to change your billing credit card please follow these steps:

    1. Login then open your account billing page: https://www.jotform.com/myaccount/billing

    2. Scroll down to "Payment Method" and click on the "Change Credit Card" button:

    I hope this helps. If you need further assistance please let us know. Thank you.