What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    not receiving email notification of replies

    Asked by frankpencc on July 24, 2012 at 08:36 AM

    hi

    I have checked the email notification but i am not recieving notifications for http://www.fpcc.vic.cricket.com.au/content.aspx?file=208|33549r

     

    Glenn Davey

    Page URL:
    http://www.fpcc.vic.cricket.com.au/content.aspx?file=208|33549r

  • Profile Image
    JotForm Support

    Answered by mliz on July 24, 2012 at 09:24 AM

    I made a test and checked our mail logs the results shows that the notification email was sent out from our servers. Can you try to look within the Spam or Bulk folders it may have been caught by the spam filters. You can also add the JotForm mail IP addresses into your whitelist.

    If you are still unable to receive the notification emails, let us know.

    Thanks!