What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit button does not show on wix.com mobile site

    Asked by procure on May 31, 2017 at 03:12 PM

    Hi, 

     I have installed the jotform on my wix.com website and it is not showing the submit button. Could you please look into this and change the iframe height accordingly. 

    Thanks 

    Form Name: Grocery list, speedy list, errand 

    Regard

    https://procureshopping.wixsite.com/mysite

    Page URL:
    https://procureshopping.wixsite.com/mysite

  • Profile Image
    JotForm Support

    Answered by jonathan on May 31, 2017 at 05:34 PM

    I was able to reproduce the issue when I test the embedded forms on your website using mobile browser. The form is cut-off and Submit button cannot be used.

    What I suggest you try for now is to re-embed the forms using iframe publish code instead.

    User guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Remove the currently embedded forms on your website and then test one by re-embedding it using the iframe embed code. Save the website page then test again.

    Let us know if the iframe embed method did not resolve the issue.

     

  • Profile Image

    Answered by procure on May 31, 2017 at 10:43 PM
    that didn't work either, still no submit button
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on May 31, 2017 at 11:52 PM

    From what I can see on your website, the form was not using its iframe embed code at this time.

     

     

    Can you please re-embed the form. And use its iframe publish code.

     

    Let us know of the results.

     

     

  • Profile Image

    Answered by procure on June 01, 2017 at 12:43 AM
    I use it, it didn't work. So I put the other form. Back.
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on June 01, 2017 at 01:11 AM

    Can you please leave it using the iframe embed code.

    Try at least to one of the form i.e. on this page https://procureshopping.wixsite.com/mysite/traditional

    It will help us figure out a fix if the issue is related only to the embed method.

    Thank you.

     

  • Profile Image

    Answered by procure on June 01, 2017 at 01:43 AM
    i lefy the iframe form under the forth page -- speedy service
    ...
  • Profile Image
    JotForm Support

    Answered by Mike on June 01, 2017 at 02:50 AM

    The form height itself seems to be fine. However, the height on the page might be limited by the placeholder element.

    Please try to increase the placeholder element size in the Wix editor.