Paypal express error

  • CreativeBrains
    Asked on May 31, 2017 at 3:19 PM

    A pop up says there is a

    [Paypal express error]

    An error has occurred. Please contact administrator for assistance. (transaction refused because of an invalid argument. See additional error message for details.)

    -You are not signed up to accept payment for digitally delivered goods. 

    Is this in Paypal or Jot Forms? and Help!

     

  • David JotForm Support Manager
    Replied on May 31, 2017 at 5:29 PM

    That's something that comes from your PayPal account. Make sure that you have enabled PayPal express in your Paypal account, you may check this guide: http://www.jotform.com/help/285-Configuring-PayPal-Express-Integration 

    Also, it could be that the information you provided in the Payment configuration is not correct, please make sure to input the correct API details, also review this guide: http://www.jotform.com/help/284-How-to-Obtain-PayPal-API-Credentials 

    Let us know if that helps.