Can we cancel our subscription at any time?

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    Asked on May 31, 2017 at 04:49 PM

    Our club is currently at the Bronze level, but for 6 months of the year we won't have any events that require members to use the JotForm.  If we pay month to month, can we downgrade during slow months to a Starter level then pay for the Bronze level when we have events come up using Jotform?

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    Answered on May 31, 2017 at 06:24 PM

    You can cancel your subscription at any time.  We have many users that actually only subscribe for a month or two out of the year during their busy season.  Cancel the subscription when you no longer need the upgraded limits and as long as your forms stay under the Free accounts limits, they will remain active.