What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My login info has disappeared

    Asked by Rose on July 24, 2012 at 11:47 AM


    I cannot login to change my forms. 

    Here is one of my links:


    It obviously works, but i can't log in to change anything.

    What do I need to do?

    Thank you,

    Rose Black



    Page URL:

  • Profile Image

    Answered by pinoytech on July 24, 2012 at 12:34 PM


    Upon checking Form ID: 21736645441151, I found out that this form created under the username of winningchanges.

    If you need further assistance, feel free to contact us again anytime.

    Thank you!

  • Profile Image

    Answered by winningchanges on July 24, 2012 at 12:42 PM

    I was able to access my account finally by setting up an entire new account using my original account information. All the old forms were there again.  f

    Thank you,

    It is working well now.

  • Profile Image

    Answered by pinoytech on July 24, 2012 at 09:09 PM

    Good to hear that you can now access your account. If you need our assistance again, feel free to contact us anytime.

    Have a great day!