What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Emergency - need help

    Asked by Jill Shesol on July 24, 2012 at 11:59 AM

    Cannot download attached files from the site.  Need immediately, please call - 202.488.5086 or 202.904.0620.

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    Answered by jeanettebmz on July 24, 2012 at 05:13 PM

    Hello Jill

    Unfortunately, we don't provide phone support. But we do our best in order to assist our users. Can you please let us know the form ID or the URL where the form is embedded so we can investigate further?