What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am getting the message ''This form is in restore mode, please try again later''

    Asked by Inforplastic on May 31, 2017 at 08:27 PM

    I get the message that my form is in restore mode ... I imagine it may be due to the long inactivity of my account, but would like to reuse it, could you please reactivate my account? Thank you very much!

    Page URL:
    https://form.jotformz.com/71496231152654

    Screenshot
  • Profile Image
    JotForm Support

    Answered by AIDAN on May 31, 2017 at 10:24 PM

    I have checked your account and it was indeed in the dormant status. I have re-activated your account so your form should be working properly now.

    If you need further assistance please let us know. We will be happy to help. Thank you.