What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form submission is not redirecting to thank you page

    Asked by Alejandra21 on May 31, 2017 at 10:17 PM

    My submission is not redirecting to the Jot form thank you page.

    It is staying on they page I have the form embedded on.

    Please help.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 01, 2017 at 12:18 AM

    Hello Alejandra21,

    I did test your form which is embedded in your webpage and I am not able to replicate the issue you are having. When I submitted your form, thank you message was displayed successfully. Please check the screenshot below:


    I would suggest you to please test your form again and get back to us if you have any trouble.

    Thank you!