What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    email notification quit working

    Asked by winningchanges on July 24, 2012 at 12:40 PM

    My account was not working. Jot form seems to have not record of  my email. I set up a new free account using the same info as before and i was able to access my forms.  However, when I test the forms using my information, i did not receive an email notification. It is as if my email address is missing from the system.

    Page URL:
    http://form.jotform.us/form/21444045967154

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    Answered by winningchanges on July 24, 2012 at 12:43 PM

    for some strange reason, it is working now