Why all my forms are disabled?

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    Asked on June 01, 2017 at 12:10 AM



    I note that my forms are not working, I put them on my website and then when I click to open it with an external link appears "Form not found, the form is disable" I copy and paste again the link provided in the publish section when I edit my forms, and the issue still there.


    Any help?



    Best regards

  • Profile Image
    Answered on June 01, 2017 at 01:24 AM

    Hello Leocb24,

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "Registro a Air Costa Rica" has fields like "Username & Password / Usuario & Contraseña" which makes it suspected of being used for phishing.

    Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. I have deleted the password field and activated your account again.

    Kindly refrain from creating form with email/password, login/password or credit card details.

    Thank you!