There is a gap between the Submit button and Message box in the form

  • thatartguy
    Asked on June 1, 2017 at 2:25 AM

    Hello,

    My website is: markustracy.com. Concerning my "CONTACT" hyperlink, I would like to know if it's possible if you're able to move the "Submit" button up about an inch to the "Message" box?

     

    Thank you!

     

    Markus Tracy

    markustracy.com

     

  • candy
    Replied on June 1, 2017 at 2:39 AM

    Dear Markus,

    I have checked your website and your form. I have seen that there is a gap between the message box and the submit button.

    I have cloned your form on my side and I have seen that you have 2 mobile responsive widgets as seen below:

    There is a gap between the Submit button and Message box in the form Image 1 Screenshot 30

    When I have deleted them, the form looks like expected in the preview mode as seen below:

    There is a gap between the Submit button and Message box in the form Image 2 Screenshot 41

    You can add only one mobile responsive widget under the Submit button.

    I hope this helps.

    Thank you.

  • thatartguy
    Replied on June 1, 2017 at 3:43 AM
    Hello,
    Thank you for quickly handling my question! So now the Submit key is closer to the Message box. Thank you!!!
    In order to reflect those changes on my website, do I have to log into Jotform and resubmit and post or does the changes happen without me doing anything?
    Thank you,
    -Markus
    Sent from my iPhone
    ...
  • candy
    Replied on June 1, 2017 at 3:46 AM

    Dear Markus,

    You need to login to JotForm and edit your form. You do not need to re-embed the form into your website again. 

    The form updates will reflect automatically.

    Thank you.

  • thatartguy
    Replied on July 18, 2018 at 9:43 PM
    Hello,
    I have installed a contact form on my website: markustracy.com. It works really well however once someone submits their message, their computer screen goes blank. They could go back to my website by clicking the back arrow. Is there a way that my client can still remain on website?
    Thank you!
    markustracy.com.
    ...