Submit.jotform.me's server DNS address could not be found.

  • Profile Image
    Chillibreeze
    Asked on June 01, 2017 at 02:58 AM

    HI,

    One of our visitors encountered a problem after submitting a form:

    " Submit.jotform.me's server DNS address could not be found."

     

    What is this problem related to and how can we prevent this error form happening again in the future?

     

    THanks,

    Josh

     

     

     

  • Profile Image
    liyam
    Answered on June 01, 2017 at 03:14 AM

    Hello Josh,

    This may be a temporary glitch on a network between the user and the website, or probably a short downtime on the user's internet connection. Is he still having trouble making a submission on your form?

    As of testing, I am able to make submissions via submit.jotform.me domain.

    We will look forward to your update.

    Thanks.