What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit.jotform.me's server DNS address could not be found.

    Asked by Chillibreeze on June 01, 2017 at 02:58 AM

    HI,

    One of our visitors encountered a problem after submitting a form:

    " Submit.jotform.me's server DNS address could not be found."

     

    What is this problem related to and how can we prevent this error form happening again in the future?

     

    THanks,

    Josh

     

     

     

    Page URL:
    https://www.chillibreeze.com/presentation-design-services-getting-star<br/>ted/

  • Profile Image
    JotForm Support

    Answered by liyam on June 01, 2017 at 03:14 AM

    Hello Josh,

    This may be a temporary glitch on a network between the user and the website, or probably a short downtime on the user's internet connection. Is he still having trouble making a submission on your form?

    As of testing, I am able to make submissions via submit.jotform.me domain.

    We will look forward to your update.

    Thanks.