What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My data has disappeared

    Asked by huwedmunds on June 01, 2017 at 03:55 AM

    The submissions from all of my past events have been deleted - please see screenshot attached. Is there a way I can get this back? Thank you

    Screenshot
  • Profile Image
    JotForm Support

    Answered by candy on June 01, 2017 at 04:22 AM

    Hello,

    We're sorry for the inconvenience you have.

    I have entered your account and I am able to view the submissions, currently as seen below:

    It could be a temporary error in the servers. Everything seems fine now.

    If you the issue still persists on your end, let us know.

    Thank you for reporting us.