What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does my form now show a campaign button?

    Asked by korzerrobinson on June 01, 2017 at 05:17 AM

    How do I get rid of it?

    Page URL:
    http://www.alexanderkorzerrobinson.co.uk/new-and-available-work/656753<br/>_the-peoples-physician.html

  • Profile Image
    JotForm Support

    Answered by amy on June 01, 2017 at 07:15 AM

    Hi,

    The footer on the Thank-You page is only present when the account is on a Free subscription. Upgrading the account will remove the footer.

    If you have any further questions regarding this, please feel free to let us know.

    Thank you.

  • Profile Image

    Answered by korzerrobinson on June 01, 2017 at 07:43 AM
    This footer is new, isn't it? I have switched to a different provider as
    jotform no longer works with the footer obscuring the submit button in my
    small iframe.
    Best,
    Alexander
    ...
  • Profile Image
    JotForm Support

    Answered by amy on June 01, 2017 at 07:48 AM

    Hi again Alexander,

    We have only redesigned it. I think your problem is due to your embedding method. If you try embedding all the script parts of your iframe code, the problem should be fixed. 

     <iframe id="JotFormIFrame-62983363008358" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/62983363008358" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe> <script type="text/javascript"> var ifr = document.getElementById("JotFormIFrame-62983363008358"); if(window.location.href && window.location.href.indexOf("?") > -1) { var get = window.location.href.substr(window.location.href.indexOf("?") + 1); if(ifr && get.length > 0) { var src = ifr.src; src = src.indexOf("?") > -1 ? src + "&" + get : src + "?" + get; ifr.src = src; } } window.handleIFrameMessage = function(e) { var args = e.data.split(":"); if (args.length > 2) { iframe = document.getElementById("JotFormIFrame-" + args[2]); } else { iframe = document.getElementById("JotFormIFrame"); } if (!iframe) return; switch (args[0]) { case "scrollIntoView": iframe.scrollIntoView(); break; case "setHeight": iframe.style.height = args[1] + "px"; break; case "collapseErrorPage": if (iframe.clientHeight > window.innerHeight) { iframe.style.height = window.innerHeight + "px"; } break; case "reloadPage": window.location.reload(); break; } var isJotForm = (e.origin.indexOf("jotform") > -1) ? true : false; if(isJotForm && "contentWindow" in iframe && "postMessage" in iframe.contentWindow) { var urls = {"docurl":encodeURIComponent(document.URL),"referrer":encodeURIComponent(document.referrer)}; iframe.contentWindow.postMessage(JSON.stringify({"type":"urls","value":urls}), "*"); } }; if (window.addEventListener) { window.addEventListener("message", handleIFrameMessage, false); } else if (window.attachEvent) { window.attachEvent("onmessage", handleIFrameMessage); } </script>

    Thank you.

    All the best!