What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Required payments

    Asked by revadigital on July 24, 2012 at 01:18 PM

    I setup a Paypal Pro form and the issue I am having is that the form submits regardless of whether a service is selected. I made the payment part required. Is this a bug or is there something else I need to do?

    Page URL:

  • Profile Image

    Answered by jeanettebmz on July 24, 2012 at 05:56 PM

    I have inspected your page source code, and it seems you have some javascript code that might interfere with your form's code and that is why the required payment field is not working .

    I would suggest you to remove the embedded javascript code and replace it by the iFrame code.

    Give it a try and let us know if you still need help

    Best regards