- MxTrainingAsked on June 01, 2017 at 09:54 AM
If I subscribe to paid account, and pay the 1-year rate, and decide after 6 months to cancel, what are your cancellation policies? Would I get a pro-rated refund based upon the unused portion of the year? Almost ready to buy, but need some of the fine details to get approval to purchase.
- JotForm Supportashwin_dAnswered on June 01, 2017 at 10:55 AM
If you upgrade to yearly subscription plan and then cancel if after 6 months, we will process prorated refund. Please note that prorated refunds are calculated with full price.
If you upgrade to bronze yearly plan for $190 and then after 6 month you request refund, your usage will be calculated as:
Usage: $19 (bronze monthly) *6 month= $114
Refund amount: $76
Hope this answers your query.
Do get back to us if you have any questions.