What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can you block a recurring spam bot address?

    Asked by ofchq on June 01, 2017 at 11:29 AM

    Hi, our contact form, while it has a captcha, is still receiving emails from a spam bot somewhere. Is there a way to block incoming addresses? Thanks!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on June 01, 2017 at 01:20 PM

    I see you have deleted the spam submissions from your form. Please set unique submission on your form: https://support.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 

    Also, if you get a new spam, please do not delete it, simply let us know, and we will get the IP address and block it.

    Let us know if you need more help.