What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When I click on my form I'm receiving Script Error: An error has occurred in the script on this page

    Asked by nmadesigns on June 01, 2017 at 02:17 PM

    When I click on link to form I receive the following message

    Script Error

    An error has occurred in the script on this page

    Line: 1619

    Character: 4

    Error: 'JotForm' is undefined

    Code: 0

    URL: https://form.jotform.us/71508554209154


             Do you want to continue running scripts on this page?

                                             YES    NO

    How can I eliminate this error message?



    (778) 580-7085

  • Profile Image
    JotForm Support

    Answered by AIDAN on June 01, 2017 at 04:41 PM

    I was able to open the form link that you kindly provided, without any problems.

    Could you please elaborate on what steps you take in order to receive the script error you mentioned, so we can inspect and assist you better? Thank you in advance.

  • Profile Image

    Answered by nmadesigns on June 01, 2017 at 05:43 PM
    Thank you for your prompt response.
    all appears to be working well at this time.
    Thank you again