Form Calculation Widget is not showing 2 decimal places

  • iondjp
    Asked on June 1, 2017 at 2:26 PM

    Please tell me if i am doing something wrong with the wizard settings.

    I have tried everything, but the decimal places appear to be truncated.

    I am tryimg to get the SFT Quote Taxes box to appear in currency format.

    Jotform Thread 1160651 Screenshot
  • Support_Management Jotform Support
    Replied on June 1, 2017 at 5:12 PM

    Just to confirm, this is the form you're currently working on https://www.jotform.com/71487518244260 correct?

    If so, are these the fields you're having issues with?

    Form Calculation Widget is not showing 2 decimal places Image 1 Screenshot 20

    The screenshot above was taken from a cloned copy of your form and the decimal places appear to be working as expected (showing 2 decimal places). Are you still having issues?

    In case we're mistaken, just get back to us with a bit more info (e.g. the Form ID/URL and the name of the fields that need to display 2 decimal places) so we can better assist you.

  • iondjp
    Replied on June 2, 2017 at 8:39 AM

    The form is https://form.jotform.ca/70871013832249

    The fields that demonstrate the issue are on page 5.

    There is a condition that will hide the page unless you check Trough in the Interests box on Page 1.

    There are a number of fields that are having the problem.

    One example is:

    Form Calculation Widget is not showing 2 decimal places Image 1 Screenshot 30

    The Soffit price field should appear as "320.00"

    Another example

    Form Calculation Widget is not showing 2 decimal places Image 2 Screenshot 41

     

    The SFT Quote Taxes should be "54.60"

  • Sven
    Replied on June 2, 2017 at 9:29 AM

    Hi, 

    I checked your form and I can that the decimal places option is set to zero on the Soffit price field, if you want to show two decimal places, you have to change the number to "2" instead. Please see screenshot below form your form(https://form.jotform.ca/70871013832249):

    Form Calculation Widget is not showing 2 decimal places Image 1 Screenshot 20

     

    Hope this helps, let us know if you need any further help.


    Thank you!

  • iondjp
    Replied on June 2, 2017 at 10:10 AM

    That is interesting and frustrating. I know for certain that I checkjed all of these fields. i am aware that value needs to be set.

    In fact, I just looked at the Widget Settings for the SFT Quote Taxes field and that parameter appears to be set correctly.

    Form Calculation Widget is not showing 2 decimal places Image 1 Screenshot 30

    Both fields in question are set that way, however, the 'Soffit Price' field seems to be working correctly, but the 'SFT Quote Taxes' does not.

    Form Calculation Widget is not showing 2 decimal places Image 2 Screenshot 41

     

  • Sven
    Replied on June 2, 2017 at 10:18 AM

    Hi, 

    Do you mind deleting that particular widget and adding it again? As that should resolve the issue. If it still persists, please let us know so we can investigate further.

     

    Thank you!

  • iondjp
    Replied on June 6, 2017 at 12:47 AM

    The situation has cleared itself with no explanation. Go figure.

  • liyam
    Replied on June 6, 2017 at 3:11 AM

    Thanks for keeping us posted, iondjp. There were fixes made on the widget which may have affected your form right after. 

    In any case, feel free to let us know if you have other questions or concerns.