Form Calculation Widget is not showing 2 decimal places

  • Profile Image
    iondjp
    Asked on June 01, 2017 at 02:26 PM

    Please tell me if i am doing something wrong with the wizard settings.

    I have tried everything, but the decimal places appear to be truncated.

    I am tryimg to get the SFT Quote Taxes box to appear in currency format.

  • Profile Image
    Jim_R
    Answered on June 01, 2017 at 05:12 PM

    Just to confirm, this is the form you're currently working on https://www.jotform.com/71487518244260 correct?

    If so, are these the fields you're having issues with?

    The screenshot above was taken from a cloned copy of your form and the decimal places appear to be working as expected (showing 2 decimal places). Are you still having issues?

    In case we're mistaken, just get back to us with a bit more info (e.g. the Form ID/URL and the name of the fields that need to display 2 decimal places) so we can better assist you.

  • Profile Image
    iondjp
    Answered on June 02, 2017 at 08:39 AM

    The form is https://form.jotform.ca/70871013832249

    The fields that demonstrate the issue are on page 5.

    There is a condition that will hide the page unless you check Trough in the Interests box on Page 1.

    There are a number of fields that are having the problem.

    One example is:

    The Soffit price field should appear as "320.00"

    Another example

     

    The SFT Quote Taxes should be "54.60"

  • Profile Image
    Sven
    Answered on June 02, 2017 at 09:29 AM

    Hi, 

    I checked your form and I can that the decimal places option is set to zero on the Soffit price field, if you want to show two decimal places, you have to change the number to "2" instead. Please see screenshot below form your form(https://form.jotform.ca/70871013832249):

     

    Hope this helps, let us know if you need any further help.


    Thank you!

  • Profile Image
    iondjp
    Answered on June 02, 2017 at 10:10 AM

    That is interesting and frustrating. I know for certain that I checkjed all of these fields. i am aware that value needs to be set.

    In fact, I just looked at the Widget Settings for the SFT Quote Taxes field and that parameter appears to be set correctly.

    Both fields in question are set that way, however, the 'Soffit Price' field seems to be working correctly, but the 'SFT Quote Taxes' does not.

     

  • Profile Image
    Sven
    Answered on June 02, 2017 at 10:18 AM

    Hi, 

    Do you mind deleting that particular widget and adding it again? As that should resolve the issue. If it still persists, please let us know so we can investigate further.

     

    Thank you!

  • Profile Image
    iondjp
    Answered on June 06, 2017 at 12:47 AM

    The situation has cleared itself with no explanation. Go figure.

  • Profile Image
    liyam
    Answered on June 06, 2017 at 03:11 AM

    Thanks for keeping us posted, iondjp. There were fixes made on the widget which may have affected your form right after. 

    In any case, feel free to let us know if you have other questions or concerns.