Not recieving submissions

  • SEOIC
    Asked on June 1, 2017 at 2:46 PM

    I have remove my email from the list many times and it still does not work. Each time I log on, I get the message that I need to remove it from list.

    I also added another email just so I could get my messages and it has also stopped working. When i log on, I do not get the message that it isn't working however, I have stopped reciving the messages to the new email.

     

    Thank you,

     

  • Sven
    Replied on June 1, 2017 at 5:28 PM

    Hi, 

    I checked the emails that you've added in the notification for this form. None of them is in the bounce list. I checked the mail log for "metalwork@comcast.net" and I can see that emails have been sent without issues. 

    Can you please check the spam folder for your email, as sometimes emails end up there. 

     

    Hope this helps, let us know if you need any further help.

     

    Thank you!