What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not recieving submissions

    Asked by SEOIC on June 01, 2017 at 02:46 PM

    I have remove my email from the list many times and it still does not work. Each time I log on, I get the message that I need to remove it from list.

    I also added another email just so I could get my messages and it has also stopped working. When i log on, I do not get the message that it isn't working however, I have stopped reciving the messages to the new email.

     

    Thank you,

     

    Page URL:
    http://seoic.blogspot.com/p/quote-request.html

  • Profile Image

    Answered by Sven on June 01, 2017 at 05:28 PM

    Hi, 

    I checked the emails that you've added in the notification for this form. None of them is in the bounce list. I checked the mail log for "metalwork@comcast.net" and I can see that emails have been sent without issues. 

    Can you please check the spam folder for your email, as sometimes emails end up there. 

     

    Hope this helps, let us know if you need any further help.

     

    Thank you!