What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I deleted a form but still says it's in use

    Asked by wamsports on July 24, 2012 at 04:42 PM

    Hi I deleted a form I created then re-created it. Now i'm trying to add a custom url link to it and it won't let me use the name I had previously. It says "name in use" if you go to the link, it says the form was deleted by the user. How can we fix this?

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    Answered by jeanettebmz on July 24, 2012 at 07:24 PM

    can you please provide us with the deleted form ID or the URL where the form is embedded?


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    JotForm Support

    Answered by Mike_T on July 24, 2012 at 07:27 PM

    Thank you for contacting us.

    Please try to delete that form from your Trash folder:

    It should solve the problem.

    Thank you for using our services.