- peschomdAsked on July 24, 2012 at 05:12 PM
I installed the payment app on this page for my account firstname.lastname@example.org (username) and when you pay through paypal and get to the end you get the error message i attached a screenshot of. Wondering why? I took the form down temporarily from the URL below through because I didn't want my client getting mad. But check the screenshot which happens after filling the form out and paying.
- JotForm SupportMike_TAnswered on July 24, 2012 at 05:52 PM
Thank you for contacting us.
That error means that PayPal is unable to process mentioned transaction. It may be caused by invalid funding source or some other problem with buyer's PayPal account.
I think that you may re-add your form, and it will be okay for most of users.
If you need any further assistance, please let us know.