What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is Jotform PCI compliant?

    Asked by Joe  on June 01, 2017 at 04:41 PM

    I have a client who is interested in moving off of Fromstack to JotForm. Our main concern, and the reason we are leaving Formstack, is PCI compliance.


    Is Jotform PCI compliant?


    Please let me know.


    Thanks you,

    Joe Lindsay

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    JotForm Support

    Answered by Aury on June 01, 2017 at 06:38 PM


    Actually we are not PCI Compiance, we do not collect credit card information in our servers. If to collect payment is needed through our forms, it is a must to add a Payment Integration. Our payment integration API's are provided by PCI compliant services, which means that we do not process the information, it is transmitted securely according to set standards by the payment service to their servers.

    Some of the API's use sophisticated methods to collect and encrypt the information.

    We provide a very high security throughout our provider's hosting  servers for stored data. We got a very powerful cloud of servers whose storage is encrypted which provides security protection against malicious attacks like SQL injection and Denial of Service (DOS).

    I hope this information helps.