When I click to edit a submission the form comes up blank

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    mmohr4321
    Asked on June 01, 2017 at 05:20 PM

    When I click to edit a submission the form comes up blank. I've logged out, cleared cache and cookies still no go. 

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    Welvin
    Answered on June 01, 2017 at 07:22 PM

    Can you share us the edit link? I tried one of the form submissions, the form is not blank on edit.

    Perhaps, it's just taking a time to load? Can you also check for errors? It's in the console area, here are guides you can follow to check the console:

    https://developer.mozilla.org/en/docs/Tools/Browser_Console

    https://developers.google.com/web/tools/chrome-devtools/debug/console/console-ui?hl=en

     

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    mmohr4321
    Answered on June 02, 2017 at 09:41 AM

    Looks like its working fine now. I don't think it was a browser or time to load issue, I tried it in internet explorer, firefox and google chrome and let it sit for at least 5 minutes.

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    Welvin
    Answered on June 02, 2017 at 10:06 AM

    That's great to know. We haven't received a report similar to this, so that's why I think it's a timeout or a cache issue. Let us know if the issue comes up again, we'd be happy to investigate further.