What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    completed form will not send

    Asked by samorgan on June 01, 2017 at 05:35 PM

    When my clients (or I) complete a form from my website, the information is not sent to me.  The form sits there and the Submit button changes to Please Wait, but nothing happens.

    Page URL:

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    JotForm Support

    Answered by BDAVID on June 01, 2017 at 07:42 PM

    It appears like your page is password protected. Probably the form's code is conflicting with your page's code, please try embedding your form using the Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    If the issue continues, please let us know, and share the password to see your form and inspect further.