completed form will not send

  • samorgan
    Asked on June 1, 2017 at 5:35 PM

    When my clients (or I) complete a form from my website, the information is not sent to me.  The form sits there and the Submit button changes to Please Wait, but nothing happens.

    Jotform Thread 1160893 Screenshot
    Page URL: http://www.sarahmorganphotography.com/bb-client-pages/bb-portrait-agreement/
  • David JotForm Support Manager
    Replied on June 1, 2017 at 7:42 PM

    It appears like your page is password protected. Probably the form's code is conflicting with your page's code, please try embedding your form using the Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    If the issue continues, please let us know, and share the password to see your form and inspect further.